About Consoles

The application has multiple specialized consoles or work areas. These consoles are of the following types: Authoring, Interaction, and Management.

Console	Type	Used for
Social	Interaction	Handling social media interactions.
Knowledge Base	Authoring	Creating the common knowledge base.
Offers	Management	Creating and managing offers for websites.

Users who have access to more than one console see the Consoles screen when they first log in to the system. This screen displays links to all the consoles that you are permitted to use.
The Consoles button is the first toolbar button in each console. It lets you return to the Consoles screen or go directly to another console. Users who have access to only one console will not see the Consoles button.